global service and support
The first patient was treated with Procera® in 1983. We introduced Procera® Alumina in 1993 and it quickly became a phenomenon. To date more than 8,000,000 units have been produced due to its beautiful esthetic outcome and strength. As a Procera® customer, you will automatically be connected to the Procera® Network for:
- information access
- marketing support
- educational materials
- contact with laboratories all over the world.
Our remake rate is barely 1%, which is significantly less than for metal alloys. All remakes are free of charge and come with the same 5 year warranty carried by every Procera® product.
Under a Procera® Service Contract, all scanner/equipment problems are promptly solved. Just contact your local customer service center.
Procera® conducts continuous clinical studies with follow-ups every five to ten years. Since 1994 this ongoing research has been in association with the University of Michigan’s “Center for Excellence” and other universities all over the world.